Global 8D
The purpose of the training is:
Developed by Ford, it has become standard in the automotive industry and by buyers acquiring a required complaint management method.
Competences obtainable during the training:
Basic skills in the field of 8D. Learn 8D Steps. Development of communication skills in the use of 8D.
Scope of the training: 16 hours (10 hours theory, 6 hours practice)
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