Global 8D

The purpose of the training is:

Developed by Ford, it has become standard in the automotive industry and by buyers acquiring a required complaint management method.

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Competences obtainable during the training:

Basic skills in the field of 8D. Learn 8D Steps. Development of communication skills in the use of 8D.

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Scope of the training: 16 hours (10 hours theory, 6 hours practice)